Legal
Last updated: April 2026
Please read these Terms and Conditions carefully before using our website or requesting a property intelligence report. They set out the basis on which we provide our services and your rights and obligations as a user.
These Terms and Conditions ("Terms") govern your use of the website and services operated by Eleven Eleven Property Solutions ("we", "us", "our"), registered in England and Wales.
By accessing our website or requesting a property intelligence report, you agree to be bound by these Terms. If you do not agree, please do not use our services.
For any questions about these Terms, please contact us at [email protected].
We provide:
- Free property intelligence reports: An analysis of your property using publicly available data sources including HM Land Registry, the Office for National Statistics, and the Bank of England. Reports are delivered within 24 hours of submission.
- Exit strategy options: Following the report, we may present up to four exit options including a direct cash purchase, auction placement, fund network introduction, and private investor network placement.
- Advisory services: General property advice provided by our team in connection with the above.
All services are provided subject to these Terms and our Privacy Policy.
No obligation: The property intelligence report is provided entirely free of charge. There is no obligation to proceed with any of the exit options presented, and no fee is payable at any stage unless you choose to proceed with a transaction.
Accuracy: Reports are generated using publicly available data and are provided for informational purposes only. They do not constitute a formal valuation, survey, or legal advice. We make reasonable efforts to ensure accuracy but cannot guarantee that all data is complete, current, or error-free.
Not financial advice: Nothing in the report constitutes financial, legal, or investment advice. You should seek independent professional advice before making any property transaction decisions.
Confidentiality: Your report is prepared exclusively for you and is confidential. You may share it with your own professional advisers but must not distribute it commercially or publish it without our prior written consent.
Free report: The property intelligence report carries no charge whatsoever.
Transaction fees: If you choose to proceed with one of the exit options presented in your report, separate terms will be provided at that stage setting out any applicable fees, commission, or charges. No transaction fee is payable unless and until a written agreement is entered into and a transaction completes.
No hidden charges: We will never charge you for the report, for follow-up calls, or for any introductory service without your express written agreement.
All content on this website — including text, graphics, logos, report templates, and data presentations — is owned by or licensed to Eleven Eleven Property Solutions and is protected by copyright and other intellectual property laws.
You may view and print content for your own personal, non-commercial use. You must not reproduce, redistribute, sell, or create derivative works from our content without our prior written permission.
By using our services you agree to:
We reserve the right to refuse or withdraw services if we believe these obligations have been breached.
To the fullest extent permitted by law:
We are not liable for any indirect, incidental, special, or consequential losses arising from your use of our services, including but not limited to loss of profit, loss of data, or loss of opportunity.
Our total liability to you in connection with any claim arising from these Terms or our services shall not exceed £100.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
Reliance on report: The property intelligence report is provided for informational purposes only. We are not liable for any decisions you make in reliance on the report. You should obtain independent professional advice before entering into any property transaction.
Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of those third parties. Links are provided for convenience only and do not constitute an endorsement.
Where we introduce you to third-party buyers, investors, or auction houses as part of an exit option, we act as an introducer only. We are not a party to any transaction between you and a third party and accept no liability for the conduct of third parties.
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you confirm that you have read and understood our Privacy Policy.
We are committed to handling your personal data in accordance with UK GDPR and the Data Protection Act 2018.
We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our services after changes are posted constitutes your acceptance of the updated Terms.
We will notify you of material changes by posting a notice on our website.
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have a complaint about our services, please contact us first at [email protected] and we will endeavour to resolve it promptly.
If you have any questions about these Terms, please contact us:
Email: [email protected]
Postal address: Eleven Eleven Property Solutions, England & Wales
We aim to respond to all enquiries within 5 business days.
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